KiwiNode Acceptable Use Policy (AUP)

Last Updated: February 2026
Company: Kiwy Limited (“Kiwy”, “we”, “our”, or “us”) (NZBN: 9429053406897)
Service: KiwiNode Hosting (“KiwiNode”, “Service”)

This Acceptable Use Policy (“AUP”) defines permissible and prohibited uses of KiwiNode services. By using our services, you agree to comply with this AUP in addition to the Terms of Service (TOS), Privacy Policy, and Service Level Agreement (SLA).

1. General Principles

Customers must use KiwiNode services legally, ethically, responsibly, and without harming KiwiNode infrastructure, other customers, or upstream providers. You are responsible for all activity originating from your services.

2. Prohibited Content & Activities

2.1 Illegal Content

Child sexual abuse material (CSAM)
Terrorism-related content
Hate, extremist, or violent content
Copyrighted content shared without authorization
Any activity illegal under New Zealand law or your local jurisdiction

2.2 Malicious Activity

Malware, viruses, worms, trojans
Botnets or command-and-control servers
Remote exploit kits
Keyloggers, stealers, RATs
Hosting or distributing malicious scripts

Any malicious activity may result in immediate service termination.

2.3 Network Abuse

DDoS attacks (launching or participating)
Flooding, packet crafting, amplification, or stress-testing tools
Port scanning, OS fingerprinting, brute force attempts
VPN/proxy services used for abuse
Bypassing DDoS protection systems
Using KiwiNode Minecraft proxies to reach external servers
IP spoofing, ARP spoofing, MITM attempts

2.4 Spam & Email Misuse

Sending bulk unsolicited emails
Running mailers, spam tools, or email bombers
Open SMTP relays
Phishing emails
Using compromised mailing lists

SMTP abuse results in a 24-hour response window; failure to respond may lead to suspension.

2.5 Resource Abuse

KiwiNode may throttle, cap, or limit usage to maintain stability:

Excessive CPU, RAM, or disk I/O usage that degrades node performance
Causing abnormal load (e.g., chunk pregeneration) without permission
Running infinite loops or faulty scripts causing crashes
Intentionally bypassing resource limits

2.6 High-Risk Workloads

Prohibited across all services:

Stresser/stress-testing services
Botnet control or distribution
Cryptocurrency mining
TOR exit nodes or relays
Click-fraud, scalping, or automation bots
Mass scanning or scraping platforms
“Bulletproof hosting” activities
Any workload generating upstream provider complaints

3. Service-Specific Rules

3.1 Game Server Hosting

No malicious plugins, illegal modpacks, or compromised server jars
Do not use KiwiNode MC proxies to connect to external servers
Heavy tasks (pregeneration, world expansion) must be approved
No automated bot swarms or high-risk modpacks
No bypassing DDoS protections

4. Security Requirements

Customers must secure their services:

Keep software, plugins, and systems up-to-date
Secure servers against unauthorized access
Maintain strong passwords and authentication
Ensure web apps are not vulnerable (SQLi, RCE, LFI, etc.)
Prevent outbound attacks via misconfigurations

5. Abuse Handling

Verified abuse may result in immediate suspension
Respond to abuse tickets within 24 hours
Continued abuse or no response may lead to termination
Illegal activity reported to law enforcement
Null-routing may be applied to protect infrastructure

6. Fair Use Guidelines

Resource usage must be reasonable
Services must not degrade performance for other customers
“Unlimited” features are subject to fair use
KiwiNode may enforce rate limits, throttle, migrate, or isolate noisy workloads

7. Enforcement & Penalties

Depending on severity, KiwiNode may:

Warn the customer
Throttle CPU/network
Block ports or traffic
Null-route IP addresses
Suspend service
Terminate service without refund
Ban the account
Report illegal actions to authorities

8. Reporting Abuse

Report abuse to: [email protected]