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Helpcenter / Troubleshooting / Server Keeps Crashing — What to Do First

Server Keeps Crashing — What to Do First

Troubleshooting

Server crashes can happen for many reasons, especially after updates or installing addons.

Here’s what to check first.


Step 1: Check the Console Logs

Open the Console tab and look for error messages.


Step 2: Recent Changes?

Most crashes happen after:

  • Installing a plugin/mod

  • Updating versions

  • Uploading a broken config

Try undoing the most recent change.


Step 3: Check RAM Usage

If your server runs out of memory, it may crash automatically.

📌 See: Recommended RAM for Modded Servers


Step 4: Restore a Backup

If needed, restore a backup from before the crash started.


Step 5: Contact Support

If you’re unsure, open a support ticket and send us:

  • Crash log

  • What changed recently

  • Your server type/version

We’ll help you fix it fast.

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